my website has been hacked_

We know. Take a breath — this is what we do.

A senior recovery team on your incident within the hour. 24×7, worldwide. Malware out, entry point closed, evidence in your hands.

Rather talk? Call us now, any hour +61 3 4328 3894
24×7 response senior engineers only fixed price, in writing

Live incident view

You will never wonder what's happening to your site.

Every rescue runs on a private incident page. You watch the clock start, the scan run, the entry point close — timestamped, in real time. Calm is knowing.

INCIDENT MW-260730-4K2F1PRIORITY RESCUE
02:14Incident opened — senior engineer paged
02:21Engineer live. Access received, forensic copy taken
02:48Malware identified: injected loader, 37 files
03:36Entry point found: outdated plugin — patched
04:52Clean restore in progress…

What we do

Four ways we take an incident off your hands.

Emergency Hack Recovery

Malware and backdoors removed, the entry point identified and closed, a hardened restore, and an evidence-grade proof pack showing exactly what happened and what we did.

from $4,450 · response < 1 hr · verified clean < 24 hr Emergency recovery →

Data Leak Response

What was actually exposed? Dark-web and paste-site checks, scope-of-breach assessment, regulator-clock mapping (NDB, GDPR) and ready-to-send customer notifications.

$7,450 flat · discretion assured Data leak response →

Damage Control

The Google “this site may be hacked” warning removed, blocklists cleared, spam SEO cleaned out, rankings recovered, and the words to say to your customers.

$5,250 flat · search + email + reputation Damage control →

Aftercare Protection

The site was hacked because nobody was watching it. Monitoring, firewalling, patching and monthly senior review — so there is never a second incident.

from $595/month · senior human review Aftercare plans →

The process

Six steps. Documented, timestamped, yours to keep.

Triage

Tell us what you're seeing. Our intake runs first checks while you type; a senior engineer is paged immediately.

Contain

Forensic copy taken, active damage stopped, customer data protected before anything is changed.

Find the way in

Not just what was infected — how they got in. Root cause, named and closed.

Clean & harden

Every injected file, backdoor and rogue account removed. The restore ships harder than the site that got hacked.

Verify

Independent re-scans prove it's clean. You get the before/after evidence, not our word for it.

Hand over

The proof pack: what happened, what we did, what to do next. Readable by your board and your developer.

See the full process →

Pricing

Every price and every SLA, published. Nobody else in this market will show you theirs.

Standard Rescue

$4,450 AUD

response < 1 hour · verified clean < 24 hours

Opening soon

Priority Rescue

$8,950 AUD

response < 15 minutes · verified clean < 12 hours

Enterprise Incident

from $22,500 AUD

response < 15 minutes · individually scoped

Full pricing & terms Start my rescue

Why us

Senior people. Written SLAs. Evidence, not vibes.

The practice is led by a founder with 25 years building and running web infrastructure. Every incident is handled end-to-end by a senior engineer — no juniors, no ticket mill, no hand-offs.

No refunds, no gimmick guarantees. We publish our prices, our SLAs and our proof standards before you engage us — and then we get it done.

Meet the team →

What we'll never claim

No invented testimonials. No inflated counters. No fake urgency. When we publish a number — response times, rescues, reinfection rate — it comes from our incident logs, and we'll show the method.

Who we're not for

Sub-$3k budgets are better served by the volume cleanup market. Nation-state incidents and regulated-enterprise breaches belong with a DFIR firm — and we'll tell you so on the first call.

Questions at 2am

Asked constantly. Answered straight.

My website has been hacked. What should I do right now?
Do not delete anything — you may destroy the evidence of how the attacker got in. Take the site offline or into maintenance mode if customer data is at risk, change your hosting and admin passwords from a clean device, and get a professional recovery team on the incident. Our senior engineers respond 24/7 within the hour.
How fast can you fix my hacked website?
Standard Rescue: a senior engineer responds within 1 hour and most sites are verified clean within 24 hours. Every SLA is published in writing on our pricing page.
How much does hacked website recovery cost?
Fixed prices, published openly: Standard Rescue is $4,450 AUD, Priority Rescue is $8,950 AUD, and complex multi-server or e-commerce incidents start at $22,500 AUD. No hourly billing, no surprise invoices.
Who actually works on my website?
A senior incident engineer, end-to-end. No juniors, no offshore ticket queue. The practice is led by a founder with 25 years in web infrastructure.
Do you work with my platform and hosting?
Yes — WordPress, WooCommerce, Shopify, Magento, Joomla, custom PHP applications, and any cPanel or managed hosting environment, anywhere in the world.
How do I know the hack is actually gone?
Every rescue ends with an evidence-grade proof pack: what was infected, how the attacker got in, every change we made, and independent re-scan results. We show our work.
Will Google remove the "this site may be hacked" warning?
Yes — once the site is clean we submit Safe Browsing and Search Console reviews, and our Damage Control service handles blocklist delisting, spam-SEO cleanup and ranking recovery.
Was my customer data stolen? Can you tell?
Our Data Leak Response service assesses exactly what was exposed, checks dark-web and paste sites, and maps your notification obligations (such as the Australian NDB scheme and GDPR) with ready-to-send customer notification templates.
Do you offer refunds?
No. We publish our SLAs, our process and our proof standards openly before you engage us — and then we get it done. Engagements are fixed-price and non-refundable.
How do I stop this happening again?
The site was hacked because nobody was watching it. Our Aftercare plans put monitoring, firewalling, patching and senior human review on it permanently, from $595 AUD per month.

The storm passes. Your site comes back stronger.

Call now — 24/7+61 3 4328 3894